🔴 Physical credit card required

OK Mobility Lisbon 2026: debit card refused — traveller reports

OK Mobility's conditions are the least transparent of the Lisbon pack, and traveller reports describe debit cards being refused at the airport desk. Until proven otherwise, treat it as credit-card-only.

Last verified: 2026-07

Key facts

Pay with debit: ⚠ Conflicting info
Deposit with debit: ✗ No
Deposit (economy class): —
Deposit-waiver cover: —
Verdict: Travellers report debit cards being refused at Lisbon Airport.
Official T&C: https://www.okmobility.com/

Deposit in detail

No reliable public figures for Lisbon deposits; reports point to a physical credit card being demanded at pickup.

Watch out for

Reddit reports describe debit-card refusal at Lisbon Airport despite the online booking going through.
If you must book, get written confirmation of your exact card being accepted — otherwise assume no.
Debit-card users have three better options: Goldcar, Centauro, Record go.

Cancellation & no-show

As with all desks: active written cancellation the same day beats walking away, then chargeback (120 days from the planned rental date).

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Other companies at Lisbon Airport

Disclaimer

Rental conditions change frequently and companies' own documents sometimes contradict each other (see the Goldcar Lisbon Airport discrepancy). Everything on this page reflects the official terms and conditions as verified in July 2026. Always verify directly with the rental company before booking. This is practical guidance, not legal advice.